Contact Us

We’re here to help! Whether you have a question about a product, need help with your order, or want to know more about sizing and returns — our team is happy to assist.

Get in Touch

• Email: support@ceppra.shop
  Preferred contact method — we respond within 1–2 business days.
• Phone: +1 (510) 603-7842
• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT)
  Closed on weekends and US federal holidays.

Business Address

Ceppra
401 Gracie Rd,
Nevada City, CA 95959,
United States

How Can We Help?

For the fastest response, please email us at support@ceppra.shop with your order number and a brief description of your inquiry. Our team will get back to you within 1–2 business days.

• Order Status & Tracking: Have your order confirmation email ready.
• Returns & Refunds: Please review our Return & Refund Policy before reaching out.
• Product Questions: We’re happy to help with sizing, fabric info, or styling advice.