Privacy policy

Effective Date: September 28, 2026

At Ceppra, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ceppra.shop and make purchases from us.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing and shipping address.

Payment Information: Credit/debit card details (processed securely through our payment provider — we do not store card details).

Order Information: Products purchased, order history, and transaction details.

Device and Usage Information: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Respond to customer service inquiries
Improve our website and shopping experience
Send promotional emails (only if you have opted in — you may unsubscribe at any time)
Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Shipping carriers to deliver your orders
Payment processors to handle transactions securely
Analytics providers (e.g., Google Analytics) to understand website traffic
Legal authorities if required by law

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You may disable cookies in your browser settings, though this may affect some features of the website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@ceppra.shop.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@ceppra.shop
Phone: +1 (510) 603-7842
Address: 401 Gracie Rd, Nevada City, CA 95959, United States
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT)